FOR YOUR INFORMATION
Gratuities: The price of your Spa treatment does not include gratuities. Between 15 and 20 percent for each person who gave you a service is customary, but you may, of course, leave more or less, depending upon the level of your satisfaction with your experience. You may include your tip in your personal check or credit card charge. We also provide small envelopes for cash tips.
Cancellations: All will agree; time is our most valuable asset. Please give us at least 24 hours notice if you need to reschedule or cancel a treatment, or 48 hours notice in the case of packages. This gives us time to schedule another client. "No shows" and late cancellations will be charged in full for the treatment scheduled.
Courtesy: This is a place of tranquility and relaxation. Please respect the quiet and privacy of other Spa guests by refraining from using cell phones and pagers in the Spa. Thank You.
When to arrive: For your enhanced comfort and relaxation, we suggest that you arrive 20 minutes prior to your treatment, allowing time to enjoy the eucalyptus steam room or shower. If this is your first visit, please arrive 10 minutes earlier to complete a client profile and familiarize yourself with our facility. We look forward to introducing you to the Studio 55 experience.
Punctuality: It is very important to be on time for your scheduled appointment. In order for clients to remain on schedule, we may be required to shorten your treatment time if you are late for your appointment, in which case the full value of your treatment will be applied. Your punctuality will be appreciated by our team and by our clients.
Children: To maintain our serene atmosphere, we ask that you not bring children to the Spa unless they are scheduled for treatments. All children under 18 must be accompanied by an adult. Massages or body treatments will not be provided for children under 18 unless accompanied by their parent or guardian.
What to wear during treatment: When you arrive at the Spa, you will be given a locker key, a luxurious robe, and a pair of slipper for your use during your stay. If you are having a hydrotherapy treatment, you may choose to wear disposable undergarments which we will provide. Again, we want to make sure that you are comfortable, so please let us know if you have any questions.
Modesty Issues: Towels and robes are provided and can keep you continually covered. Therapists are well trained in the "art of draping"; they keep you covered at all times except for the area of the body on which they are working.
Valuables: We recommend you leave all valuable items at home when taking Spa services. If however, you have brought valuables, make certain they are securely locked in our locker. We assume no responsibility for any lost, damaged or stolen personal articles.
Prices: Like life, prices are subject to change without notice.